• Energy consumers still bamboozled by bills

    New research from Which? reveals that three quarters of households are still completely confused by their energy bills. The consumer group surveyed around 1,600 of its members about their household energy bills only to discover that 18% were not even confident about checking the accuracy of their bills. Standing charge, kWh, calorific value and unit rate are all terms that consumers might find confusing on their gas and electricity bills. And this is despite new rules introduced ...

    Posted at April 20, 2015 | By : | Categories : News | Comments Off on Energy consumers still bamboozled by bills