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Card & identity protection policyholders invited to claim

Posted at February 3, 2014 | By : | Categories : News | 0 Comment

If you bought a card and/or identity protection policy from a bank, credit card issuer or a firm called CPP, you may receive a letter and compensation claim form, the Financial Conduct Authority (FCA) has announced.

Card and identity protection policies were often sold when customers called to register or activate a debit or credit card and the banks listed below have agreed to the compensation scheme.

  • Bank of Scotland Plc (part of Lloyds Banking Group)
  • Barclays Bank Plc
  • Canada Square Operations Limited (formerly Egg Banking Plc)
  • Capital One (Europe) Plc
  • Clydesdale Bank Plc (part of National Australia Group Europe)
  • Home Retail Group Insurance Services Limited
  • HSBC Bank Plc
  • MBNA Limited
  • Morgan Stanley Bank International Limited
  • Nationwide Building Society
  • Santander UK Plc
  • The Royal Bank of Scotland Plc
  • Tesco Personal Finance Plc

In addition, seven million card and identity protection policyholders will receive a letter from CPP this month.

Some examples of when a policy might have been mis-sold are included in the claim form as a guide to completing it.

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